Leadership
True North genre: Good to Great (Jim Collins), What Got You Here Won’t Get You There (Marshall Goldsmith), The Speed of Trust (Stephen Covey).
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Peter shares the stories and lessons he has learned from some of the world’s most-respected leaders, including both their successes and failures, from his work on leadership while at Stanford Business School as well as to research True North. True North picks up where Jim Collins left off in Good to Great: how do people go from good to great leaders?
Sims led the research of the leaders profiled for True North, including Starbuck’s founder Howard Schultz, CEO of Palm Inc. Donna Dubinsky, Jeffrey Immelt of General Electric, Oprah Winfrey, Xerox CEO Anne Mulcahy, Narayana Murthy of Infosys, Andrea Jung CEO of Avon Products. Themes include:
• How to lead yourself effectively, including knowing your personal story. For example, Howard Schultz, the founder and CEO of Starbucks, wants to build a company where his father would be proud to work. He gets his inspiration from his early life memories. When he was 7 years old, his father broke his leg and lost his job, as well as the family’s healthcare insurance and the family struggled to get by. That is why Schultz wanted Starbucks to become the first US corporation to provide healthcare benefits for both its full-time and part-time employees. Schultz uses his personal story to connect with and inspire his employees.
• How to use personal failures and setbacks to grow. Jeff Immelt, CEO of General Electric, had one of his best learning experiences when he dramatically failed to hit his operating targets during his mid-30s. He took a lot of heat from then CEO Jack Welch, but Immelt recovered and grew enormously through the difficult time.
• How to effectively lead from your values during times of economic turmoil. Great leaders, like Narayana Murthy and Anne Mulcahy, know that when times are difficult, more than ever, their people respond to their values. Mulcahy saved Xerox from bankruptcy in 2001 by using her values (and the company’s values) to call out the best efforts from Xerox’s 96,000 employees. Mulcahy and her team miraculously turned the company around. The Xerox story is just one of many from top leaders: executives and managers use their values to weather difficulty.
Other topics:
• How to “let go” of the need to control everything and empower others.
• Developing effective relationships with colleagues.
• Effectively using feedback – for yourself and other people.
• Clarifying your personal values and motivations.
• Having an integrated life: being the same person at home as at work.
• Teaching others how to be leaders.
• How to develop support structures with mentors, friends, and family.
• How to reduce stress during difficult times.